What You Need to Know about Online Social Security Hearings

professional woman sitting in front of laptop

In March 2020, the Social Security Administration (SSA) temporarily closed its hearing offices due to the COVID-19 pandemic. To accommodate for the circumstances, the SSA started offering online video hearings in December 2020. Through Microsoft Teams, clients, their representatives, and an administrative law judge can connect and conduct Social Security hearings. Online hearings are operated in the same way as in-person hearings, including swearing in all participants, listening to testimonies, and inviting others, like vocational and medical experts, to join the call by phone.

How it Works

To prepare for the hearings, the SSA has created general guides for claimants and their representatives. These guides include a user manual, training video, and information on how the hearing will be structured. Participants can use a smartphone or any personal device to join the online hearing, as long as there is a stable internet connection. However, it is not mandatory to have a video hearing, and claimants still have the option to choose to call in through via telephone. All video hearings are done through the SSA’s secure network to protect the privacy of participants.

Results of the Online Hearings

Since the roll out of virtual hearings, the SSA has conducted 3,500 online video hearings through Microsoft Teams, and over 35,000 claimants have chosen this method as their preferred hearing format. With this rising popularity, 20,000 online hearings will take place over the next few months. In addition, the SSA strives to further improve its current system by sending out satisfaction surveys to claimants and representatives who have conducted a video or telephone hearing to gain insight on areas for development and the overall experience of using new technology.

Contact the Khaki Law Firm Today

Filing for Social Security disability benefits can be stressful, especially with new procedures resulting from COVID-19. A disability advocate at our firm can offer more information on SSDI eligibility and help you navigate online hearings. With proper legal assistance, you may be able to obtain the disability benefits you’re entitled to. Contact our team today to learn more about our services and how we can support you in an online or telephone hearing.


Click Here for a Consultation
Recent Blog Posts
Atlanta Divorce Law Group Wins Best Divorce Attorney for 2022
ALPHARETTA, Georgia – Sara Khaki, Attorney and Founding Partner of Atlanta Divorce Law Group, Happily Ever After Divorce®, announces...
Divorce Attorney Allen Russell Wins Best Attorney in 2022 Best of Buckhead
ALPHARETTA, Georgia — Atlanta Divorce Law Group announces that Divorce and Family Law Attorney and Partner Allen Russell has...
Can I Get a Divorce in Georgia if I Was Married in Another State?
It is not uncommon for couples or families to relocate throughout the years. If you were married in another...
View All Posts
N/A

Atlanta Divorce Law Group

Alpharetta Office

Atlanta Divorce Law Group
3560 Old Milton Parkway,
Alpharetta GA 30005

Buckhead Office

Atlanta Divorce Law Group

3355 Lenox Road,
Suite 750

Atlanta GA 30326

By Appointment Only
Marietta Office

Atlanta Divorce Law Group

533 Johnson Ferry Rd
Suite D-450

Marietta GA 30068

By Appointment Only
Suwanee Office

Atlanta Divorce Law Group

593 Main St,
Suite B,

Suwanee GA 30024

By Appointment Only
Alpharetta Office

Atlanta Divorce Law Group

5755 North Point Pkwy
Suite 206

Alpharetta GA 30022